– Common difficulty

      – Watch usability testing

      – Voice of the Customer Project at Yahoo with VCs

      – Answer support calls

How to handle content localization when it takes longer than dev cycles

      – Paid crowdsourcing: Mechanical Turk, Task Rabbit

      – Placeholder content

      – Include content readiness in release discussions

      – Cascade translation releases

      – Use metrics to decide highest priority translations

Servant Leadership/Becoming a manager

      – Find ways to learn with the family

      – 2 1/2 years to get good at it

      – Mentorship opportunities

      – Goal oriented learning

      – Empathy, trust and monitor output

Is Agile advocacy more effective top down or bottom up?

      – Seems easier top down

      – Without team buy in, doomed to fail

      – Cultural factors crucial

      – Both are necessary for success

Incorporating testing earlier in dev cycle

      – Who owns the problem, QA or Dev?

      – Behavioral Driven Development

Effective learning in your personal time

      – Figure out what type of learner you are

      – Achieving goals leads to momentum

      – Integration with family rhythms

Reassuring management when velocity drops

      – Highlight other metrics

      – Anticipate velocity drops and broadcast them

      – Show impact of decisions on velocity

Wrap up: More equal group split, more topics, 6 minute initial discussion period